Message regarding GCSE, AS and A level results and appeals

 

Dear parent/carer,

We know that it has been a really unsettling few months for students, since schools, colleges and other providers were closed to many and exams were cancelled. We are writing to reassure you about what has been put in place so students are able to move on to further study or employment.

 

How grades have been set this year

After exams were cancelled Ofqual worked with exam boards and leading assessment experts to develop a reliable method to calculate student grades. This involved asking each school or college to tell us what grade they believed each student would have received in each subject if exams had gone ahead, and how their expected performance compared to others in their class.

Schools and colleges used a range of evidence to make their judgements including non-exam assessments, results of homework assignments or mock exams and any other records of student performance over the course of study. At least two teachers were involved in agreeing each proposed grade, and each one was signed off by the head teacher or college principal.

Of course, we can never know for sure how an individual student might have performed in their exams. Universities and colleges understand this, and many have committed to showing flexibility in their admissions decisions.

 

Appeals and complaints

The vast majority of students are going to receive grades that are fair and that will enable them to progress to their next stage. However we know there are some students and families who may want to appeal their grade. If this is the case, you should speak to your child's school or college. Schools or colleges have to be the ones that submit appeals, and will do so if they believe there has been an error or that the moderation process has not produced a reliable result.

We have published a guide on our website to help students and their families understand how appeals will operate this summer. This includes information on complaints about potential bias or discrimination. We believe such complaints will be rare, but they will need to be taken very seriously.

For more information on the next steps after students have received their results, contact the Exam Results Helpline on 0800 100 900. You can also contact Ofqual directly on 0300 303 3344, or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

To all students receiving their results, whatever their next step, we wish them well. They have experienced a unique disruption to their lives. Their grades awarded over the next two weeks will enable as many as possible to move on in their lives with a sense of pride in their hard work and achievements.

 

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